How to manage your orders
Jumia simplified the incoming order management process for you: From the moment you receive your order, till the delivery of your product to JUMIA’s representative in a few easy steps
How to know you have new orders to deliver?
A: Connect to your Seller Center account, and click on: Orders → Manage Orders
B: You will find all your new orders in the “Pending” Orders section.
C: Click on Ready to ship
D: Filter “ready-to-ship” orders to confirm status change
E: Click on “All documents”, then on “Print labels for selected items”, or click directly on the “Label cloud” to print all the documents you need: delivery note, shipping labels and invoice.
To define order items as ready for shipment:
A: Expand the order that contains the order items.
B: Click on the Ready to ship button on the order item to be set as ready to ship.
C: Click on the “Pending” status again to change the rest of the items to “Ready to ship” status.
